Privacy Policy
It is important to us that you know how your information is collected and shared. When you visit our website, make comments, send us emails and share content you are giving us a job! Thank you. When visiting our website, you are accepting the practices described in this Privacy Policy.
For Bespoke Portraiture or Art and Illustration Commissions please refer to our Terms and Conditions.
This Privacy Policy governs the manner in which The Auld Romantics collects, uses, maintains and discloses information collected from users. This privacy policy applies to this website and all products and services offered by Kristy Ashton and Richard Jackson as Artists under The Auld Romantics.
1. Who We Are
We are The Auld Romantics, a Scottish-inspired brand offering handmade keepsakes, cards and other products and services through our website at www.theauldromantics.com. If you have any questions about this policy, you can contact us at:
Email: hello@theauldromantics.com
2. Information We Collect
Information collected via cookies, such as your IP address and browsing preferences The Auld Romantics may collect personal identification information from Users (that’s you!) in a variety of ways, including, but not limited to, when you visit our sites, register on the site, subscribe to our newsletter, and in connection with other activities, services, features or resources made available on the Site. Users may be asked for, as appropriate, name and email address. You may, however, visit this site anonymously. We will collect personal identification information from you only if they voluntarily submit such information to us. You can always refuse to supply personally identification information, except that it may prevent them from engaging in certain site related activities.
Non-personal identification information
We may collect non-personal identification information about you whenever you interact with our site. Non-personal identification information may include the browser name, the type of computer and technical information about Users means of connection to our Site, such as the operating system and the Internet service providers utilised and other similar information.
3. How We Use Your Data
We collect and use your personal information to:
Process and deliver your orders.
Send you marketing emails (only if you’ve opted in).
Notify you about new products, offers, or updates.
Improve our website experience.
We do not sell, rent, or share your information with third parties for marketing purposes.
4. Your Rights Under GDPR
Under GDPR, you have the following rights:
Access: Request details of the data we hold about you.
Rectification: Correct inaccurate or incomplete data.
Erasure: Ask us to delete your data.
Restrict Processing: Limit how we use your data.
Data Portability: Request your data in a readable format.
Withdraw Consent: Unsubscribe or opt out of marketing emails at any time.
To exercise any of these rights, please contact us at hello@theauldromantics.com
5. Marketing Emails & Blog Comments
We will only send marketing emails if you have opted in to our newsletter and/or expressed consent on our contact us page. The data obtained will be used to send email updates on and products and services, announcements, new blog content, discounts and competitions. Every email will include an unsubscribe link to let you opt out at any time. If you unsubscribe, your email will be removed from our marketing list immediately.
When leaving a comment on our blog, you will be required to enter some basic personal information, such as your name and email address. This date is only used to keep you updated with any replies to your comment in that thread. This data is not used to contact you outwith the blog, and is not passed on to any third parties.
6. Data Retention
We retain your personal information for as long as necessary to fulfill your order or provide services. If you unsubscribe or request deletion, we will remove your data unless required by law to retain it.
7. Cookies
Our website uses cookies to enhance your browsing experience. You can manage your cookie preferences through your browser settings.
8. Data Security
We use secure systems to store and protect your data. Payments are processed via encrypted platforms (e.g., PayPal, Stripe) to ensure your financial information is safe.
9. Sharing your personal information
We do not sell, trade, or rent your personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined above. We may use third party service providers to help us operate our business and the Site or administer activities on our behalf, such as sending out newsletters or surveys.
10. Third party websites
At our discretion, we may include or offer third-party products or services on our website such as our Print on Demand affliates. These third-party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.
11. Sensitive personal information
At no time should you submit sensitive personal information to the Site. If you elect to submit such information to us, it will be subject to this Privacy Policy. The Site does not knowingly collect any personally identifiable or sensitive information from children under the age of 16. If a parent or guardian believes that the Site has personally identifiable information of a child under the age of 16 in its database, please contact us immediately and, where possible, steps will be taken to remove such information.
This Policy is kept under regular review and please refer to this page for any alterations and updates. This page was last updated 18th December 2024.
If you have any questions about the Privacy Policy please contact us.